Terms & Conditions

WFN Naturals is a online store that sells sea moss and a variety of other natural supplements and skin care products.

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email and / or SMS. The notification will contain parcel tracking information as well as order details. During the checkout process customers are given the opportunity to choose the courier service through which to receive their goods.

The products on this website are primarily available to customers in Tanzania, Kenya, Burundi, Uganda, South Africa, Mozambique, Lesotho and Swaziland. Customers in Botswana and Namibia with the relevant import documents can place bulk orders but our retail offering does not cater to them. Customers from countries other than those listed above can place orders by sending an email to sales@wfnnaturals.com.

The provision of goods by WFN Naturals is subject to availability. In cases of unavailability, WFN Naturals will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

WFN Naturals shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

WFN Naturals is a online store that sells sea moss and a variety of other natural supplements and skin care products.

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email and / or SMS. The notification will contain parcel tracking information as well as order details. During the checkout process customers are given the opportunity to choose the courier service through which to receive their goods.

The products on this website are primarily available to customers in Tanzania, Kenya, Burundi, Uganda, South Africa, Mozambique, Lesotho and Swaziland. Customers in Botswana and Namibia with the relevant import documents can place bulk orders but our retail offering does not cater to them. Customers from countries other than those listed above can place orders by sending an email to sales@wfnnaturals.com.

The provision of goods by WFN Naturals is subject to availability. In cases of unavailability, WFN Naturals will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

WFN Naturals shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Want to lay a complaint?

If you are dissatisfied with our products and service we would like to be the first to hear about it.