WFN Naturals | Online Store

Tanzania Support Line: +255 692 344 877
SA Support Line: 087 265 2537
SA - Loadshedding may cause communication delays
Wellness is for you!
Close this search box.

Lay A Complaint


On rare occasions, something happens that may compromise the quality of your experience with our brand, if you direct a complaint to us in writing, our support team will attend to your matter and work with you to find a resolution.

We'll resolve the issue

After receiving your written complaint, our support team will respond within two working days.  Please note that we will only address the concerns of customers who provide an order number (Format: WFNXXXX) and only complaints sent to us via email will be addressed. Upon receiving and acknowledging your complaint, we will investigate the issue and contact you directly to get the information necessary for us to help you. We will respond in writing within 14 days of your complaint being lodged and we will resolve the problem if a failure of our systems and processes was the cause. 

Send us a text

Get help in your preferred language


WhatsApp Support


WhatsApp support